One key component of our book are the Workshop chapters that guide you through the process of creating a Connected Strategy for your own organization. On this page you can download your own set of worksheets as a Powerpoint file, which will be easier to fill out than the pages in the book. To further help you in your process, we provide you also with a range of examples of filled-out worksheets. The examples are wide-ranging including B2C, B2B and non-profit organizations. All cases are available for free, but to be able to access all of them, we would ask you to register (cases listed with a “lock” symbol are only available after you have registered).


If you are interested in running workshops in your organization, we have also created a toolkit for purchase that contains all necessary materials and detailed outlines and timelines for various workshop formats. Please see the link at the bottom of the page.”

Get your free Worksheets!

Connected home (lock/camera)

Commercial Auto insurance

Aircraft engines

Non-Profit Fundraising

Health Insurance

Connected Strategy: A Toolkit for Building Continuous Customer Relationships